This message is going out to all users of the World Triathlon Education and Knowledge Hub.
Over the last few days, we have successfully added the Hub to the World Triathlon Single Sign On mechanism. This means that going forward, you will have a Single Sign On (SSO) that works across all the different parts of the World Triathlon ecosystem.
So - what does this mean?
- Next time you want to login to the Hub, the login screen will appear slightly differently - rather than entering your username/email and password, you will click on a button titled 'Login with SSO'
- On the next screen, enter your email address, and click 'Next'
- You now have 2 options:
- An email will be sent to you containing a one-time passcode - if you enter this, it will log you in. With this method you don't need to remember a password, but you do need access to your email account every time you login.
- Or, if you click on the 'Try another way' button, this will allow you to select 'password'. The previous passwords that were used on the Hub, will no longer work - if you know what your SSO password is, then you can enter that, if not you can use the 'forgot your password?' option to reset it. Once reset, this password will be used across all World Triathlon systems linked to your account. You can then use this method to login in the future, and therefore not need to have access to your email account each time.
- Once you are in the hub, the site itself will look and behave as it did before.
A few points to note:
- Your primary details (firstname, lastname, email, gender, date of birth and National Federation) will all be controlled by the central World Triathlon management system, so as part of the SSO integration, your name in the hub may have changed slightly so that it now matches the central system.
- You won't be able to edit the above information via the Hub.
- If you use the Mobile app, you will have to re-login. There is a button that will appear allowing you to login via SSO, this will follow a similar process to above.
If you experience any issues then please visit https://support.triathlon.org/portal/en/kb/education-hub for the most up to date support information.
